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Managing your medical practice has never been 
easier.

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Up Prime

Check out Some of Our Rockstars

Meet some of our dedicated virtual assistants, specializing in providing support for various industries.

Kella, Lead Digital Designer

BA, CIIT College of Arts and Technology

Meet Kel, a dynamic graphic and web designer who brings creativity and innovation to every project. With a keen eye for detail and a passion for design, Kel transforms ideas into captivating visuals that leave a lasting impression. Whether it's branding, illustration, or web design, Kel's expertise shines through in every pixel.

Kella Yuki

She's passionate about chess and video games

Work Experience

  • QuickTeam, Lead Digital Designer

  • Omni Channel Solutions, Creative Specialist

  • Cathy Valencia, Graphic Designer

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Save an Average of

75

%

on Payroll

Build a team of professional, friendly, and dedicated remote staff at a fraction of what you would pay for US-based employees.
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Simple Pricing

We offer a simple pricing structure with no lock-in contracts on hidden fees, making it easy to scale up or down as many workers as you need.

Quick Hiring Process

Once we get your requirements, we can have

qualified candidates ready in as little as 24 hours.

Seamless Transition

We are with you every step of the way to make sure it goes well.

Our Services

Receptionist

Professional front desk support for your business, ensuring a warm welcome and efficient handling of inquiries.

Marketing

Strategically tailored marketing campaigns and execution to reach to your target audience effectively.

Medical Billing

Streamlined management of medical invoices and claims, ensuring accuracy and timely processing.

Insurance Claims

Expertly manage insurance claims for maximum reimbursement and minimal administrative hassle.

Medical Auths

Facilitation of authorizations for medical procedures and services, ensuring smooth patient care processes.

Administrative Tasks

Efficient management of administrative tasks, freeing up your time to focus on core business activities.

Telehealth

Accessible virtual healthcare services to cater patients with healthcare providers from the comfort of their own homes.

Personal Assistant

Dedicated support to personal and professional tasks, providing help for you to stay  organized and productive.

Services

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Effortlessly manage day-to-day tasks with our assistance in organizing files, managing emails, and handling paperwork, allowing you to focus on client care.

Administrative Support

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Ensure client satisfaction by coordinating appointments, providing gentle reminders, and promptly addressing inquiries, fostering a nurturing environment.

Patient Care

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Deliver a professional and welcoming experience with our virtual receptionist, efficiently managing calls, scheduling appointments, and providing essential information.

Reception

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Facilitate seamless telehealth sessions by scheduling appointments and providing technical support, ensuring convenient access to mental health care for clients.

Telehealth Coordination

HIPAA Trained

We take HIPAA  and privacy protection very seriously and train our agents to have the most up-to-date policies in place.

Your Software

Our agents have experience with many different EHR/EMR and phone systems and can integrate into yours very quickly.

Accountability

We offer a dedicated US-based account manager to support you throughout your hiring process, ensuring your agents align with your preferences.

Customers

What are you waiting for?
Let's get started.

Thank you! We'll be in touch within 24 hours.

  • How does QuickTeam ensure high-quality customer service?
    QuickTeam ensures high-quality customer service by implementing a meticulous hiring process, providing comprehensive and ongoing training, and establishing strict quality assurance protocols. Our agents are equipped with the knowledge and tools needed to deliver superior service that aligns with your brand's values and customer expectations.
  • How does QuickTeam ensure my call center complies with privacy laws?
    Compliance is a critical aspect of our service. At QuickTeam, we maintain rigorous adherence to privacy laws, with specialized expertise in healthcare regulations such as HIPAA. Our agents receive detailed training on handling sensitive information and we conduct regular audits to ensure all operations meet the highest standards of data protection and privacy. This proactive approach keeps your call center compliant with industry-specific and general privacy legislation.
  • How long does the full process take from planning to launching a call center?
    The timeline from planning to launching your call center typically spans approximately 4-6 weeks. This allows for a thorough discovery phase, recruitment, outfitting technology, and comprehensive training, ensuring that your call center starts on a strong foundation.
  • How does QuickTeam handle language and cultural training for agents?
    QuickTeam incorporates language proficiency assessments and cultural sensitivity training into our agent development programs. This ensures our agents can effectively communicate with your customer base and provide service that is respectful and understanding of cultural nuances.
  • How do I monitor and evaluate the performance of my call center agents?
    We provide you with performance metrics and access to monitoring tools that enable real-time tracking of agent performance. Regular reports and evaluations are part of our service, ensuring transparency and the ability to quickly address any areas needing improvement.
  • What ongoing support does QuickTeam provide after the call center launch?
    After launch, QuickTeam offers continuous support that includes regular performance reviews, additional training as needed, and technology updates. We also have a dedicated support team to address any emerging issues swiftly, ensuring uninterrupted call center operations.
  • Where are QuickTeam's agents located?
    Here at QuickTeam we work exclusively with agents in the Philippines. Filipino agents have strong English language skills and a familiarity with Western business practices, and are known for their strong work ethic and commitment to meeting the needs of their clients. They are able to adapt easily and quickly to new environments, making them the perfect choice to help your business.
  • How does the hiring process work with QuickTeam?
    The hiring process with QuickTeam is straightforward and efficient. To get started, simply contact us to discuss your needs and how we can help you. We will work with you to determine the best course of action for your business, including the type of agent you need and the level of support required.
  • How long does it take to hire an agent through QuickTeam?
    In general, your agent will be ready to get started within a few days to a week.
  • Does QuickTeam offer full-time and part-time workers?
    Yes, QuickTeam is able to provide both full-time and part-time workers depending on your needs. Simply contact us to discuss your requirements and we will work with you to determine the best course of action for your business.
  • How do I know that QuickTeam's agents are reliable and will get the work done on time?
    QuickTeam's agents are carefully selected and trained to ensure that they are reliable, responsible, and able to meet deadlines. We also have processes in place to monitor and manage their work to ensure that it is completed to your satisfaction.
  • How do I know that QuickTeam's agents are working during their shift?
    QuickTeam uses time tracking software to ensure that our agents are working during their assigned shifts. We also have processes in place to monitor their work and ensure that it is being completed to your satisfaction.
  • What if I need to make changes to my team or adjust my level of support?
    QuickTeam is flexible and able to adapt to changing needs. Simply contact us to discuss your requirements and we will work with you to adjust your team and level of support as needed.
  • What is our Data Privacy Policy?
    Privacy Policy At QuickTeam, we take your privacy seriously. This privacy policy outlines the types of personal information we collect, how it is used, and how we protect it. Information We Collect We collect personal information you provide us when you use our website or services. This may include your name, email address, phone number, and other contact information. We may also collect information about your device, browser, and IP address. How We Use Your Information We use the personal information we collect to provide services, communicate with you, and improve our website and services. We may also use your information for marketing purposes only if you have permitted us to do so. How We Protect Your Information We take the security of your personal information thoughtfully and have implemented measures to protect it from unauthorized access, disclosure, or misuse. We also limit access to your personal information to only those employees or contractors who need it to perform their duties. Third-Party Services We may use third-party services, such as analytics and advertising providers, to collect information about your use of our website or services. These third-party services may have privacy policies, and we encourage you to review them before using them. Changes to Our Privacy Policy We may update this privacy policy occasionally to reflect changes in our practices or services. We will post any changes on our website and notify you of any significant changes. Contact Us If you have any questions or concerns about our privacy policy, please get in touch with us at support@quickteamsolutions.com
  • Our Terms and Conditions
    Welcome to QuickTeam, a platform that connects businesses with top-quality freelance professionals. Before using our platform, please read the following terms and conditions carefully. By using QuickTeam, you agree to follow these terms and conditions. 1. Acceptance of Terms: By accessing or using QuickTeam, you agree to be bound by these terms and conditions. If you don't agree to these terms and conditions, don't use QuickTeam. 2. User Account: To use QuickTeam, you must create an account. You are responsible for keeping your account and password confidential. You should also restrict access to your account. You agree to accept responsibility for all activities that occur under your account. 3. Fees: QuickTeam charges a fee for its services. By using QuickTeam, you agree to pay all applicable fees. The fees are subject to change anytime, and we'll notify you beforehand. 4. Professional Services: QuickTeam connects businesses with freelance professionals for various services. QuickTeam doesn't provide professional services and isn't responsible for the quality of freelance professionals' services. You're responsible for selecting the appropriate freelance professional for your needs and ensuring that the freelance professional's services meet your expectations. 5. Warranties: QuickTeam doesn't make any warranties or representations about the accuracy or completeness of the information provided by the freelance professionals. QuickTeam isn't responsible for any damages that may result from using the information supplied by freelance professionals. 6. Limitation of Liability: QuickTeam isn't liable for any damages from its platform or the services provided by freelance professionals. In no event shall QuickTeam be responsible for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of its platform or the services provided by the freelance professionals. 7. Indemnification: You agree to indemnify and hold QuickTeam and its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of QuickTeam or the services provided by the freelance professionals. 8. Termination: QuickTeam may terminate your account at any time, without notice, if you violate these terms and conditions. Upon termination, you must immediately stop using QuickTeam. 9. Governing Law: These terms and conditions shall be governed by and construed by the laws of New York without giving effect to any principles of conflicts of law. 10. Entire Agreement: These terms and conditions constitute the entire agreement between you and QuickTeam and supersede all prior agreements or understandings, whether written or oral, relating to the subject matter of these terms and conditions. If you have any questions or concerns about these terms and conditions, don't hesitate to contact us at support@quickteamsolutions.com.

Frequently asked questions

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