Victress Health and Wellness, LLC
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JOB TITLE
Medical Virtual Assistant
Mary Joy Balajadia
EDUCATION
Bachelor of Science in Physical Therapy
HIGHLIGHTS
Candidate Background & Experience
BS in Physical Therapy (Philippines); degree complete, awaiting board exams.
Relevant Experience:
AR Analyst (PT Services): Processed insurance denials for US PT providers.
Advantage: Could read US medical notes (doctor & PT) to draft effective appeals.
Skills: Strong attention to detail, provider/carrier communication.
Case Manager Consultant (Australian Dental Clinic): 2 years patient-facing work.
Task: Ensured 100% accurate document submission to the Australian Taxation Office (ATO).
Technical Support: Experience with Comcast/Samsung honed communication skills.
RELEVANT WORK EXPERIENCE
Account Receivable Analyst
Customer Service Specialist
Technical Support
Case Consultant
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.