Spine & Rehab Specialists
Harry Koster, PT, Cert MDT
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JOB TITLE
Medical Virtual Assistant
Cherish Dusaban
EDUCATION
Bachelor in Medical Laboratory Science
HIGHLIGHTS
Candidate Background
Extensive experience as virtual medical assistant
Key roles:
Medical receptionist at Center for Interventional Pain and Spine
Medical admin at Z Urology
Skills:
Insurance verification (co-pays, co-insurance)
Provider portal usage (e.g., Availity)
Surgery appointment insurance calls
Fax management (100-200 faxes/day)
Adaptable to role changes within client needs
Enjoys all aspects of work, viewing challenges as growth opportunities
Comfortable with night shifts (US time zone)
Previous experience with Australian (morning) and US (night) shifts
Flexible and adaptable to different schedules
RELEVANT WORK EXPERIENCE
2023 – 2024: Assistant at Zurology
2022 – 2023: Virtual Assistant at San Jose Gastroenterology
2022 – 2022: Receptionist at Center for Interventional Pain & Spine
2015 – 2016: Customer Support at AT&T
2013 – 2015: Customer Support at TELSTRA
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