Emunah True
Adrienne Bridges
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JOB TITLE
Medical Virtual Assistant
Kalila Mignon Jan Beros
EDUCATION
Bachelor of Science in Nursing
HIGHLIGHTS
Communication
She can express herself clearly and confidently.
Background and Experiences
Prior BPO roles in healthcare (medical records, customer service)
Strong healthcare background: insurance verification, prior authorization, patient intake training
Retrieved medical records for chronic illness programs
Optum (UnitedHealthcare): Customer service rep (benefits, coverage, eligibility, claims, prior auth)
VA experience
BPO experience in healthcare accounts
Appointment setting experience
RELEVANT WORK EXPERIENCE
2024 - 2024: Medical Virtual Assistant at REVA Global, LLC
2022 - 2024: Medical Records Retrieval Representative at Picnichealth
2021 - 2022: Customer Service Representative at Optum Global Solutions, Inc
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.