Vital Veterans Consultants
Robert Baldwin
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JOB TITLE
General Virtual Assistant
Regel Dean Cyrel Vosotros
EDUCATION
Bachelor of Science in Education
HIGHLIGHTS
Candidate Background:
10 years in BPO industry across various roles:
Lead generation, surveys, scripting, banking, billing representative
Pharmacy Technician: Refilling prescriptions, insurance checks
Appointment setter: For California clinic (urgent care, primary care)
Most recent: Vendor account specialist
Education: Bachelor of Secondary Education
No direct VA experience, but extensive customer service background
RELEVANT WORK EXPERIENCE
2022 – 2024: Vendor Account Specialist at Optum Global Solutions
2015 – 2018: Fraud Analyst at Teleperformance
2014 – 2015: Lead Generation Specialist at A.S
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.