Vital Veterans Consultants
Robert Baldwin
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JOB TITLE
General Virtual Assistant
Jovie Dimol
EDUCATION
Bachelor of Science in Industrial Technology
HIGHLIGHTS
Background and Experience:
7 years at Ocean Home Health
Managed orders for overnight pulse oximetry, elderly patient interaction
Provider support, insurance eligibility checks, claims status
Recent part-time role at Sargon Dental (20 hrs/week)
Patient outreach, appointment scheduling
Experience with DME (Durable Medical Equipment)
Strong background in customer service and healthcare-related roles
Customer Service Representative
Technical Support Representative
Insurance Verifier
Order Processing
Appointment Scheduling
Insurance Claims
Tools:
Brightree, Parachute and Virtuox Portal
RELEVANT WORK EXPERIENCE
Orders Specialists at Iploy Inc
CSR Insurance Verifier
Marketing Manager and Specialist
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.