Sobriety and Suboxone Holistic Services
Arnella Edwards
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JOB TITLE
Medical Virtual Assistant
Bill Anthony Germinal
EDUCATION
Bachelor of Arts in Communication
HIGHLIGHTS
Background and Experience
4 years as virtual assistant
7 years in US healthcare
Worked with CIGNA as prior authorization technician and QA
Experience with sleep practice and mental health practice
Skills: billing specialist, insurance verification, credentialing, patient scheduling, phone intakes
EMR systems: Kareo/Tebra (8/10 proficiency), Practice Q, Office Ally
Strong communication skills, particularly with patients
Credentialing Experience
2-4 months experience in provider enrollment for insurance networks
Tasks: calling insurances, preparing documents (tax numbers, etc.)
Verifying medical professionals' qualifications
RELEVANT WORK EXPERIENCE
2022 - 2024: Medical Virtual Assistant
2021 - 2022: Fraud Specialist
2018 - 2021: Prior Authorization Technician
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.