Junajane Novie De Leon

Communication Skills:

• Excellent communicator and was detailed in her response. 

Experience:

• HIPAA Certified 

• Knowledge in ICD-10-CM

• Currently Training for CPT

• Insurance Verification

• Basic Credentialing

• Intake – streamlined the intake process. 

• Created credible profiles

• Insurance verification through Medicaid portal 

• Review documents and forms 

• Prior authorization

• Provided admin and clerical support

• Training of the new Virtual Assistants and US onshore team. 

• Inbound/Outbound calling

• Conduct surveys

• Patient Services

• Prepares charts

• Billing and revenue cycle management.

•  Almost 2 years in the medical industry supporting mental/behavioral health and a healthcare facility (Diagnostic, Pain management, OPD).

Tools:

• Credible BH 10/10

• iCams 10/10

• Medicaid Portal 10/10

• Epic 10/10

• PAI 10/10

• ClearIQ 10/10

• Avaya 10/10 

• Availity 10/10

• OHP 10/10

• Evicore 9/10