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Practicebeat

Rick Cancelliere

We’ve curated a selection of talented virtual assistant candidates based on your specific requirements. Take a closer look at their video profiles below:

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JOB TITLE

Virtual Assistant - Spanish Bilingual

Baby Lyn Gonzales

EDUCATION

Bachelor of Science in Business and
Intensive Spanish Language

HIGHLIGHTS

Communication Skills

  • She can convey her thoughts clearly and confidently using the English Language

  • Spanish written and spoken - Self Assessment 8/10

Background and Experiences:

  • 10+ years in customer service & medical plan writing

  • Most recent: UHG Global Optum (9 years) - editing/proofreading medical & flexible spending plans

  • Skills: MS Office, G Suite (Sheets, Docs, Drive, Presentations, Calendar), Monday.com

  • Bilingual: English & Spanish

  • Editing, proofreading, revisions for amendments & renewal docs

  • Client communication: Timely email responses

  • Data management: Manual & computerized systems (5+ year retention)

RELEVANT WORK EXPERIENCE

2015 - 2024: Medical Plan Writer at UnitedHealth Group-Optum Global Solutions Inc

2013 - 2015: Customer Service Representative at BlueShield of California-TeleTech Customer Care Management Inc

2010 - 2013: Administrative Assistant at Manufacturers' Equipment and Supply Company Inc 

Privacy  and Security Focused

We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.

Flexible and Scalable Solutions

Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.

Dedicated Account Manager

From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.

What clients say about us

Erin Ipock

Medical Clinic, MO

We were able to quickly hire a virtual assistant who was very knowledgeable and experienced with the operations of a medical office. With minimal training and onboarding, our virtual assistant has been a game changer for our clinic!

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