Practicebeat
Rick Cancelliere
We’ve curated a selection of talented virtual assistant candidates based on your specific requirements. Take a closer look at their video profiles below:
Please select a candidate from the dropdown menu
to view their information.
JOB TITLE
Virtual Assistant - Spanish Bilingual
Alma Cailo
EDUCATION
HIGHLIGHTS
Communication Skills
She can convey her thoughts clearly and confidently using the English Language
Spanish written and spoken - Self Assessment 8/10
Background and Experiences
Previously worked in outsourcing for Stream, Global, and Concentrix
Experience in telecom (number porting), credit analysis, and order processing
Bilingual customer service support in English and Spanish
Native Chavacano speaker (90% similar to Spanish)
Enhanced Spanish skills through Duolingo courses
Self-educated on medical VA responsibilities via YouTube research
Aware of key differences: patient communication, documentation, email/letter drafting
Understands need for medical terminology knowledge and doctor-patient interactions
Comfortable learning new technologies (e.g., EMR/EHR systems)
Describes self as adaptable, dependable, and quick to learn new tools/applications
RELEVANT WORK EXPERIENCE
2019 - 2024: Spanish Customer Service at Intouchxc Global
2015 - 2019: Customer Service, Credit Analyst at CVG,CNX Global
2013 - 2015: Customer Service Activation at Stream Global
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.