Steffanie Kate Lopez

Communication Skills

• She can express herself clearly and confidently. 

Background and Experience

• 2 years as medical technologist in tertiary laboratory hospital

• Medical VA experience:Medical coder: Assigned diagnosis/procedure codes

• Data entry: Used Practice Vision for new patient forms

• Familiar with Point-Click Care and Telelogics systems

• General VA skills

• Email management

• Social media management (account moderation, ad assistance)

• Community management (group filtering)

• Chat support

• Comfortable with lab requests/results interpretation

• Experience filling out result forms and releasing results

• No direct patient intake experience, but willing to learn

• Confident in ability to handle scheduling and patient information gathering

Social Media Management

• Primarily handles account moderation, not content creation

• Moderates comments, assists with advertising

• Manages community groups, filters members

• No direct post creation responsibility