Mindset Mental Health & Wellness, LLC
Lisa Beth Williams
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JOB TITLE
Medical Virtual Assistant
Czarina Mae Bautista
EDUCATION
Bachelor of Science in Marketing
HIGHLIGHTS
Background and Experiences:
3 years as Medical Virtual Assistant with HIPAA compliance certification
2 years nursing education before shifting to marketing management
Recent role: San Diego Sports Medicine and Orthopedic Center (1 year)
Skills: patient care, admin tasks, customer service, insurance verification, appointment scheduling, pre-authorization
Proficient in EHRs: ECW clinical works, Phoenix Ortho
Familiar with US healthcare insurance providers (Blue Cross Blue Shield, TriCare, Aetna, UHC, etc.)
Comfortable with inbound/outbound calls, following US time zones, weekend work
RELEVANT WORK EXPERIENCE
2022 - 2024: Virtual Assistant at eData Services Phils., Inc
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.