Mafas Homecare
Laverna Lesa
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JOB TITLE
Medical Virtual Assistant
Alvin John Rodriguez
EDUCATION
Bachelor of Science in Information Technology
HIGHLIGHTS
Communication Skills:
He is conversational.
He can express himself in English confidently
Experience:
Physician Orders Manager
Lead Generation Specialist
Medical Receptionist
Phone Support
Appointment Setting
Insurance coverage inquiries
Process prescription refills
Medical records
Basic Website editing
Tools:
Kinnser, Forcura and IMS (Intelligent Medical Software)
Google Workspace
RELEVANT WORK EXPERIENCE
2018 - 2024 Customer Service Representative at Luckwell Solutions
2017 - 2018 Customer Service Representative
2016 - 2017 Technical Support Representative
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.