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Avi Abrams
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JOB TITLE
IT Manager
Billy Mac Deus
EDUCATION
Bachelor of Science in Computer Engineering
HIGHLIGHTS
Communication Skills:
He is conversational.
He can express himself in English confidently
Experiences and Skills:
19 years of experience in IT
Technical Support Engineer, progressed to Senior IT Manager
IT site management, technical account manager, service desk manager, project manager
End-user computing, vendor management for WFH and office employees
Single point of contact for stakeholders and external teams
Managed service desk - team leads, training, quality
Implement new technologies like Shepherd webcam monitoring
Project management for transitions and new tech rollouts
RELEVANT WORK EXPERIENCE
2015 - 2016 Information Technology Service Desk Operations Manager
2014 - 2015 Business Information Technology Officer
2011 - 2014 Assistant Manager
2009 - 2011 Officer and Bench Repair Information Technology Technician
2008 - 2009 Resolution Specialist
2007 - 2008 Technical Support Engineer
2006 - 2007 Tech Support Representative
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.