Smilesh
Subea Hijazi
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JOB TITLE
Medical Virtual Assistant
Bruce Andre Japona
EDUCATION
Bachelor of Science in Food Technology
HIGHLIGHTS
Communication Skills:
He is conversational.
He can express himself in English confidently
Experience:
Eligibility and Benefits Checking
Referral and Authorization
Patient Intake and Data Entry
Inbound and Outbound Phone Support
Medical Receptionist
Appointment Setting
Insurance coverage inquiries
Process prescription refills
Medical records
Quality Assurance
Denial Management and Appeals Revenue Cycle
Billing and Coding Compliance
Lead Generation
Cold and Warm Emails
B2B Sales
Tools:
Allscript, Veradigm and Cerner
Insurance Portal
CoverMyMeds
Canva, ChatGPT, Grammarly
Notion
Google Workspace
Microsoft
RELEVANT WORK EXPERIENCE
2022 to 2024: Medical Virtual Assistant
2023 to 2023: Quality Assurance Intern
2021 to 2022: Virtual and Personal Assistant
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.