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Jupon Family Services, LLC

George Patten

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JOB TITLE

Medical VA with Accounting Background

Tricia Marie Arriola

EDUCATION

Bachelor's degree in Accounting

HIGHLIGHTS

Communications:

• Good communicator with neutral accent.


Experience:

• 4 years in the BPO for a healthcare insurance account.

• 2 years as Medical VA doing reimbursements, benefits, claims processing and customer service.

• Insurance/eligibility verification

• Handled partial and full denials

• Prior authorization

• Account receivable follow ups

• Credentialing

• Familiar with most payor portals.

• Practice: Mental Health (Autism Spectrum Disorder (ASD)


• Medical VA 9/10

• Social Media Management 8/10

• Marketing 7/10


Tools:

• Salesforce 9/10

• AdvancedMD 10/10

• Waystar 10/10

• Central Reach 10/10

• Canva 10/10

• Adobe Photoshop 8/10

• CapCut 10/10

RELEVANT WORK EXPERIENCE

2022 - 2024 Customer Support Specialist at Realbase

2022 - 2024 Virtual Assistant at BruntWork

2021 - 2022 Secondary Marketing Assistant at TCLS Mortgage Processing Center of America, Inc.

2017 - 2021 Claims Specialist at HGS - Hinduja Global Solutions


Privacy  and Security Focused

We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.

Flexible and Scalable Solutions

Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.

Dedicated Account Manager

From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.

What clients say about us

Erin Ipock

Medical Clinic, MO

We were able to quickly hire a virtual assistant who was very knowledgeable and experienced with the operations of a medical office. With minimal training and onboarding, our virtual assistant has been a game changer for our clinic!

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