Unique Homecare Agency, LLC
Shavon Mcdonald
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JOB TITLE
Medical Virtual Assistant
Pamela Joy Celestial
EDUCATION
Bachelor of Science in Medical Laboratory
HIGHLIGHTS
Communications:
Good communication skills.
She can express herself clearly and confidently.
Experience:
Medical Virtual Assistant
Customer service and Phone Support
New Patient Intake
Scheduling appointments
Coordinating teleconsultation between the patient and doctors.
Inbound/Outbound CAlls
Chat and email correspondence.
Insurance Verification
Admin assistant
Prior authorization
With Clinical Internship Experience
Tools:
AthenaHealth and Epic
RELEVANT WORK EXPERIENCE
2023 - 2024 CUSTOMER SERVICE REPRESENTATIVE at TTEC
2023 - 2023 MEDICAL TECHNOLOGY INTERN at BATANGAS HEALTHCARE SPECIALIST MEDICAL CENTER
2022 - 2022 MEDICAL TECHNOLOGY INTERN at SHALOM DYNAMIC HEALTH CARE CO. MAPTAN
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.