Legacy Mental Health Consulting Services
Rhonda Yancey
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JOB TITLE
Medical Virtual Assistant
Ariadna Joyce Layug
EDUCATION
Hotel and Restaurant Management
HIGHLIGHTS
Candidate Background and Experience
Medical Scheduler - 4 years
Started in BPO as Cigna pharmacy advisor (insurance, medications, benefits)
Transitioned to freelance medical reception for Gastroenterology Practice
Handled calls, scheduling (colonoscopies), and charting
Worked as medical virtual assistant for Arizona Psychiatry Practice
Most recent role: Intake coordinator
First point of contact, demographic data entry
Experience with multiple EHR/EMR systems: Kareo, TherapyNotes, Simple Practice, RingCentral,
Familiar with insurance verification platforms
Phone support, Scheduling, Patient follow-ups, Prior Authorization, Insurance Verification
Simple Practice Experience
RELEVANT WORK EXPERIENCE
2023 – 2024: Medical Virtual Assistant at Freedom Psychiatry Center
2021 – 2023: Medical Receptionist at Restaurant Management
2020 – 2021: Intake Coordinator at Genesis Healthcare Partners
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.