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Kandy S Beauty Plus Wellness Institute LLC

Keenya Steele

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JOB TITLE

Sales and Marketing VA

Jemar King T. Carreon

EDUCATION

Bachelor of Science in Nursing

HIGHLIGHTS

Communications:

  • Good communicator.

  • Organized.


Experience:

  • 9 years of medical/pharmaceutical company.

  • Medical Sales Representative for 5 years for Abbott Laboratories.

  • Promotion of products, market research of competitors.

  • Planning and implementation of activities.

  • Appointment setting with physicians and other healthcare professionals.

  • Strong understanding of medical and clinical terminologies.

  • Inbound/Outbound: Call handling experience in a BPO sales environment averaging 20-35 calls per day.

  • Practices: OBGYN, Urologist, Gastroentrology, Family medicine

KPI Target:

  • # of physician visits - 14 doctors/day

  • Sales Targets - 1M - 1.5M monthly

  • Product Knowledge Assessment

Actual KPI Achievement:

2023 - 97% YTD achievement


Tools:

  • Arise System (Abott Internal System) 9/10

  • PowerBI 8/10

  • MS Excel 8/10

  • MS PowerPoint 9/10

  • MS Teams 8/10

  • Zoom 9/10


RELEVANT WORK EXPERIENCE

2019 - 2024 Professional Medical Representative at Abbott Laboratories

2016 - 2019 Professional Medical Representative at Getz Pharma Phils

2013 - 2014 Professional Medical Representative at Mergers Drugfill

2012 - 2013 Customer Service/Sales Representative at Cyber City Teleservices

HIPAA Trained

We take HIPAA  and privacy protection very seriously and train our agents to have the most up-to-date policies in place.

Your Software

Our agents have experience with many different EHR/EMR and phone systems and can integrate into yours very quickly.

Accountability

We offer a dedicated US-based account manager to support you throughout your hiring process, ensuring your agents align with your preferences.

What clients say about us

Erin Ipock

Medical Clinic, MO

We were able to quickly hire a virtual assistant who was very knowledgeable and experienced with the operations of a medical office. With minimal training and onboarding, our virtual assistant has been a game changer for our clinic!

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