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Milder Touch Mental Health And Wellness Llc

Oluwaseyi Soetan

We’ve curated a selection of talented virtual assistant candidates based on your specific requirements. Take a closer look at their video profiles below:

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JOB TITLE

General Med VA with Sales Experience

Nanette Velasco

EDUCATION

HIGHLIGHTS

Communications:

· Good communication


Experience:

· 2 years in the medical field as Medical Virtual Assistant.

· Appointment booking

· Patient intake

· Inbound/Outbound - averaging 15-20 calls.

· Coordinate with affiliated pharmacies.

· Fill out prescriptions

· Patient follow ups on medication

· Performed initial assessments for illnesses like Covid, Bronchitis.

· Coordinate with physician and nurse practicioners.

· Ensured accuracy in medicines and diagnosis.

· Worked with billing and familiar with medical coding ICD codes.

· Knowledgeable in EHR.

· Other experiences: Business Development, Marketing, Banking & Finance (Back office/Customer service).



Tools/Technologies:

· MS Office Suite 9/10

· MS Powerpoint 7/10

· MS Excel 10/10

· Adobe Acrobat 8/10

· Hubstaff 10/10

RELEVANT WORK EXPERIENCE

2023 - 2024 Business Development Manager Support at Atlan Stormwater 

2021 - 2023 Medical Virtual Assistant at Synergy Health DPC 

2018 - 2021 Kyc Service Analyst at CITI Bank 

2015 - 2017 Senior Sales Coordinator and Processor at Etisalat

2012 - 2015 Mortgage Banking Professional Ii at JP Morgan Chase & Co 

HIPAA Trained

We take HIPAA  and privacy protection very seriously and train our agents to have the most up-to-date policies in place.

Your Software

Our agents have experience with many different EHR/EMR and phone systems and can integrate into yours very quickly.

Accountability

We offer a dedicated US-based account manager to support you throughout your hiring process, ensuring your agents align with your preferences.

What clients say about us

Erin Ipock

Medical Clinic, MO

We were able to quickly hire a virtual assistant who was very knowledgeable and experienced with the operations of a medical office. With minimal training and onboarding, our virtual assistant has been a game changer for our clinic!

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