Emotionally Rewired, LLC
Melissa Tatar-Pickersgill
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JOB TITLE
General Medical Virtual Assistant
Nanette Velasco
EDUCATION
HIGHLIGHTS
Communications:
· Good communication
Experience:
· 2 years in the medical field as Medical Virtual Assistant.
· Appointment booking
· Patient intake
· Inbound/Outbound - averaging 15-20 calls.
· Coordinate with affiliated pharmacies.
· Fill out prescriptions
· Patient follow ups on medication
· Performed initial assessments for illnesses like Covid, Bronchitis.
· Coordinate with physician and nurse practicioners.
· Ensured accuracy in medicines and diagnosis.
· Worked with billing and familiar with medical coding ICD codes.
· Knowledgeable in EHR.
· Other experiences: Business Development, Marketing, Banking & Finance (Back office/Customer service).
Tools/Technologies:
· MS Office Suite 9/10
· MS Powerpoint 7/10
· MS Excel 10/10
· Adobe Acrobat 8/10
· Hubstaff 10/10
RELEVANT WORK EXPERIENCE
2023 - 2024 Business Development Manager Support at Atlan Stormwater
2021 - 2023 Medical Virtual Assistant at Synergy Health DPC
2018 - 2021 Kyc Service Analyst at CITI Bank
2015 - 2017 Senior Sales Coordinator and Processor at Etisalat
2012 - 2015 Mortgage Banking Professional Ii at JP Morgan Chase & Co
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.