Urban Social Services And Advocacy
Tatiana Turner
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JOB TITLE
General Virtual Assistant
Anna Rocel Gedoria
EDUCATION
Bachelor of Arts in Communication
HIGHLIGHTS
Communication Skills:
She is conversational.
She can express herself in English confidently
Experience:
Sales and Telemarketing
Lead Generation
Patient Insurance Verification and Eligibility
Patient Intake
Appointment Scheduling
Inbound and Outbound Calls
Coordinating with Doctors - Admin work and scheduling
Email and Chat
Biling and Collections
Tools:
Athena
Phreesia
Zocdo
Klara App
Microsoft Programs
SAP, FDR, SPEEDPAY - For Collection Tools
LinkedIn
RELEVANT WORK EXPERIENCE
2023 - 2024: Medical Virtual Assistant at Bluesky Telepsych Inc.
2021 - 2023: Operations Supervisor at EVOLVEBPM
2020 - 2020: Telemarketer at Idialu.ph
2009 - 2019: Process Developer at GENPACT PHILS
2007 - 2008: Process Associate at BLUESKY TELEPSYCH
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.