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Dr. Andre Lenoir

Dr. Andre Lenoir

We’ve curated a selection of talented virtual assistant candidates based on your specific requirements. Take a closer look at their video profiles below:

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JOB TITLE

Medical Virtual Assistant (Spanish Bilingual)

Recyl Lacuaren

EDUCATION

Bachelor of Science in Secondary Education, Major in English

HIGHLIGHTS

Available to start immediately.


Communications:

  • Good english communication.

  • 8/10 fluency in Spanish. 


Experience:

  • Spanish bilingual representative for a healthcare account.

  • Handling billing, processing payments, answering inquiries on the bills, disputes and escalations.

  • 8/10 fluency in spanish. Handling 30-40% spanish customers daily.

  • Inbound/Outbound calls and email management.

  • Worked as an SEO assistant for marketing strategies.

  • Keyword research and website management.

  • Had prior experience in sales and marketing.

  • Experienced in cold calling (CTA) Call to Action.

  • Industries: Healthcare, Dispatching, Marketing


Tools:

  • Epic 10/10

  • Purecloud Genesys 10/10

  • VDI 10/10

  • Citrix 10/10

  • Local Viking 7/10

  • Google My Business 7/10

  • Google Analytics 7/10

  • AHREFs 8/10

  • PowerPoint 10/10

  • Excel 10/10

  • Word 10/10


RELEVANT WORK EXPERIENCE

2022 - 2024 Bilingual Customer Service Representative at R1 RCM

2021 - 2022 Customer Service Representative at Primer Communications

2019 - 2021 Search Engine Optimization Assistant at Making Online Easy

2018 - 2019 Brand Ambassador at PSA Enterprises Corporation

2018 - 2018 Beauty Advisor at Elegant Trio Colors Corp.

2014 - 2016 Call Center Officer at PRM Data Quest

2010 - 2013 Sales Staff/Receptionist at Marela Clothing & Apparel

HIPAA Trained

We take HIPAA  and privacy protection very seriously and train our agents to have the most up-to-date policies in place.

Your Software

Our agents have experience with many different EHR/EMR and phone systems and can integrate into yours very quickly.

Accountability

We offer a dedicated US-based account manager to support you throughout your hiring process, ensuring your agents align with your preferences.

What clients say about us

Erin Ipock

Medical Clinic, MO

We were able to quickly hire a virtual assistant who was very knowledgeable and experienced with the operations of a medical office. With minimal training and onboarding, our virtual assistant has been a game changer for our clinic!

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