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Sweet Support Company LLC

John Sweet

We’ve curated a selection of talented virtual assistant candidates based on your specific requirements. Take a closer look at their video profiles below:

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JOB TITLE

Medical Virtual Assistant

Chané Jooste

EDUCATION

Bachelor of Commerce - BCom in Marketing/Marketing Management

HIGHLIGHTS

Communications:

· Excellent communications.


Experience:

· 6 years of experience in medical field in ophthalmology and optometry.

· Worked as a medical scribe and physician's assistant.

· Worked for a client in Canada

· Reason for leaving most recent employer: Contract ending soon.

· Email management

· Inbound/Outbound calls

· Patient intake

· Insurance/claims verification

· Appointment setting

· Journal for patient profiles for the physician to review

· Currently in Cape Town 12-hour drive to Johannesburg.


Tools/Technologies:

· Visual Eyes 10/10

· Slack 10/10

RELEVANT WORK EXPERIENCE

2022 - now Virtual Administrative Assistant at East Coast Eyecare

2022 - 2023 Theatre Coordinator/Medical Scribe/Certified Ophthalmic Assistant at Tygervalley Eye & Laser Centre

2020 - 2022 Medical Scribe & Certified Ophthalmic Assistant at Ocumed Eye and Laser Institute

2019 - 2020 Medical Scribe & Certified Ophthalmic Assistant at Envision Centre for Sight (Pty) Ltd

2017 - 2018 Sales Executive at BMW Sovereign Vereeniging

HIPAA Trained

We take HIPAA  and privacy protection very seriously and train our agents to have the most up-to-date policies in place.

Your Software

Our agents have experience with many different EHR/EMR and phone systems and can integrate into yours very quickly.

Accountability

We offer a dedicated US-based account manager to support you throughout your hiring process, ensuring your agents align with your preferences.

What clients say about us

Erin Ipock

Medical Clinic, MO

We were able to quickly hire a virtual assistant who was very knowledgeable and experienced with the operations of a medical office. With minimal training and onboarding, our virtual assistant has been a game changer for our clinic!

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