Sweet Support Company LLC
John Sweet
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JOB TITLE
Medical Virtual Assistant
Chané Jooste
EDUCATION
Bachelor of Commerce - BCom in Marketing/Marketing Management
HIGHLIGHTS
Communications:
· Excellent communications.
Experience:
· 6 years of experience in medical field in ophthalmology and optometry.
· Worked as a medical scribe and physician's assistant.
· Worked for a client in Canada
· Reason for leaving most recent employer: Contract ending soon.
· Email management
· Inbound/Outbound calls
· Patient intake
· Insurance/claims verification
· Appointment setting
· Journal for patient profiles for the physician to review
· Currently in Cape Town 12-hour drive to Johannesburg.
Tools/Technologies:
· Visual Eyes 10/10
· Slack 10/10
RELEVANT WORK EXPERIENCE
2022 - now Virtual Administrative Assistant at East Coast Eyecare
2022 - 2023 Theatre Coordinator/Medical Scribe/Certified Ophthalmic Assistant at Tygervalley Eye & Laser Centre
2020 - 2022 Medical Scribe & Certified Ophthalmic Assistant at Ocumed Eye and Laser Institute
2019 - 2020 Medical Scribe & Certified Ophthalmic Assistant at Envision Centre for Sight (Pty) Ltd
2017 - 2018 Sales Executive at BMW Sovereign Vereeniging
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.