Optimum Health Inc.
Dr. Philip Boamah
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JOB TITLE
Spanish Bilingual Marketing VA (with Medical Exp)
Recyl Lacuaren
EDUCATION
Bachelor of Science in Secondary Education, Major in English
HIGHLIGHTS
Available to start immediately.
Communications:
Good english communication.
8/10 fluency in Spanish.
Experience:
Spanish bilingual representative for a healthcare account.
Handling billing, processing payments, answering inquiries on the bills, disputes and escalations.
8/10 fluency in spanish. Handling 30-40% spanish customers daily.
Inbound/Outbound calls and email management.
Worked as an SEO assistant for marketing strategies.
Keyword research and website management.
Had prior experience in sales and marketing.
Experienced in cold calling (CTA) Call to Action.
Industries: Healthcare, Dispatching, Marketing
Tools:
Epic 10/10
Purecloud Genesys 10/10
VDI 10/10
Citrix 10/10
Local Viking 7/10
Google My Business 7/10
Google Analytics 7/10
AHREFs 8/10
PowerPoint 10/10
Excel 10/10
Word 10/10
RELEVANT WORK EXPERIENCE
2022 - 2024 Bilingual Customer Service Representative at R1 RCM
2021 - 2022 Customer Service Representative at Primer Communications
2019 - 2021 Search Engine Optimization Assistant at Making Online Easy
2018 - 2019 Brand Ambassador at PSA Enterprises Corporation
2018 - 2018 Beauty Advisor at Elegant Trio Colors Corp.
2014 - 2016 Call Center Officer at PRM Data Quest
2010 - 2013 Sales Staff/Receptionist at Marela Clothing & Apparel
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Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.