Internal Medicine and Primary Care of Sebastian LLC
Salma Khan
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JOB TITLE
Medical Billing Virtual Assistant
Sierra Leona Polestico
EDUCATION
Bachelor of Science in Pharmacy
HIGHLIGHTS
Communication Skills:
She was able to express herself comfortable and confidently.
Candidate Background and Experience:
3+ years of experience as a virtual medical assistant, with strong skills in healthcare admin, EHR systems, and patient coordination
Proficient in various tasks including prior authorizations, medical records management, and patient scheduling
She adaptable, detail-oriented, and values the opportunity to help patients remotely.
Started in healthcare industry in 2017 with a BPO company (health insurance) based in New York
Worked with a neurology and psychiatric clinic as a virtual medical VA
Strong background in healthcare administration and patient care coordination
Proficient in EHR systems: AthenaNet, ECW, Careio
Tasks managed: prior authorizations, faxing medical records, email management, phone calls, patient scheduling
Uses CoverMyMeds for medication prior auths, insurance portals for services
Familiar with Availity and direct insurance calls for prior auth processing
Developed high proficiency in healthcare management software and remote communications
RELEVANT WORK EXPERIENCE
2023 – 2023: Virtual Healthcare Assistant at Grace Healthcare Services
2021 – 2022: Medical Virtual Assistant at Bansal Neurology and Psychiatry
2020 – 2021: Patient Medical Records Management at AR Digital Solutions
2017 – 2019: Healthcare Service Representative at Cognizant Business Solutions
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