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Innovative Life Healthcare

Shinavia McKinney

We’ve curated a selection of talented virtual assistant candidates based on your specific requirements. Take a closer look at their video profiles below:

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JOB TITLE

Medical Virtual Assistant

Michal Gail Novelo

EDUCATION

Master of Arts in Psychology, Major in Clinical Psychology
Bachelor of Science in Psychology

HIGHLIGHTS

Communication Skills: 

  • She can express herself clearly and confidently in English.


Candidate Background and Experience:

  • 7  years of psychology/mental health experience, including roles as secretary, team leader, and wellness coach

  • She's comfortable with virtual work, night shifts (US time), and potential schedule adjustments

  • Experience as an active treatment coordinator

  • 7 years in psychology/mental health field

  • 2 years as secretary in past organizations

  • Team leader for wellness coaches

  • 1.5 years as wellness coach (1 year on-site, 6 months remote)

  • Experience with individual/group coaching, admin tasks, crisis management

  • Internships: hospital setting (psychiatric ward counseling) and virtual setting (treatment plans)

  • Comfortable with virtual roles and US-based settings

  • Experience with overseas clients (Latin America)

  • Familiar with HIPAA compliance

  • Used client-counselor matching system based on preferences and certifications

RELEVANT WORK EXPERIENCE

2023 – 2024: TeamLead and Wellbeing Coach at MindNation

2022 – 2022: Instructor at University of the Cordilleras

2022 – 2022: Intern Psychologist at Mind You Mental Health Systems, Inc.

2019 – 2020: Intern Psychologist at UERM Memorial Medical Center

Privacy  and Security Focused

We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.

Flexible and Scalable Solutions

Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.

Dedicated Account Manager

From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.

What clients say about us

Erin Ipock

Medical Clinic, MO

We were able to quickly hire a virtual assistant who was very knowledgeable and experienced with the operations of a medical office. With minimal training and onboarding, our virtual assistant has been a game changer for our clinic!

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