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Innovative Life Healthcare

Shinavia McKinney

We’ve curated a selection of talented virtual assistant candidates based on your specific requirements. Take a closer look at their video profiles below:

Please select a candidate from the dropdown menu
to view their information.


HR Virtual Assistant

Marie Emmanuelle Cruz


Bachelor of Science in Psychology


Communication Skills: 8/10

  • Good communicator.

  • Can express herself clearly

  • Softspoken and friendly personality.


  • Psychology graduate, licensed Psychometrician and a mental health advocate.

  • Worked for a rehabilitation for elderly responsible for scheduling, email correspondence, inbound/outbound calls and social media management.

  • Created posters, infographics and contents for social media posts in Facebook and Instagram.

  • Previously worked in Human Resources crafting content and designs for newsletter ands communication materials.

  • Trained in most medical VA functions such as patient intake, EHR, medical scribing and insurance verification.


  • Canva 8/10

  • CapCut 7/10

  • MindBody 8/10

  • Practice Fusion 9/10


2023-2023 Healthcare Virtual Assistant at Renee Ricca's Pilates and Gyrotonic Center

2021-2021 HR Programs Lead at PJ Lhuillier Group of Companies

2019-2021 Talent Assessment Assistant/Psychometrician at PJ Lhuillier Group of Companies

2017-2017 Special Education Teacher Assistant Intern at St. Joseph Light of the Patriarchs Special Education Center

2017-2017. Clinical Psychology Intern at National Center for Mental Health

2017-2017 Human Resources Intern at Valiant Paper Asia Pacific Corporation 

HIPAA Trained

We take HIPAA  and privacy protection very seriously and train our agents to have the most up-to-date policies in place.

Your Software

Our agents have experience with many different EHR/EMR and phone systems and can integrate into yours very quickly.


We offer a dedicated US-based account manager to support you throughout your hiring process, ensuring your agents align with your preferences.

What clients say about us

Erin Ipock

Medical Clinic, MO

We were able to quickly hire a virtual assistant who was very knowledgeable and experienced with the operations of a medical office. With minimal training and onboarding, our virtual assistant has been a game changer for our clinic!

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