Innovative Life Healthcare
Shinavia McKinney
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JOB TITLE
Medical Virtual Assistant
Michal Gail Novelo
EDUCATION
Master of Arts in Psychology, Major in Clinical Psychology
Bachelor of Science in Psychology
HIGHLIGHTS
Communication Skills:
She can express herself clearly and confidently in English.
Candidate Background and Experience:
7 years of psychology/mental health experience, including roles as secretary, team leader, and wellness coach
She's comfortable with virtual work, night shifts (US time), and potential schedule adjustments
Experience as an active treatment coordinator
7 years in psychology/mental health field
2 years as secretary in past organizations
Team leader for wellness coaches
1.5 years as wellness coach (1 year on-site, 6 months remote)
Experience with individual/group coaching, admin tasks, crisis management
Internships: hospital setting (psychiatric ward counseling) and virtual setting (treatment plans)
Comfortable with virtual roles and US-based settings
Experience with overseas clients (Latin America)
Familiar with HIPAA compliance
Used client-counselor matching system based on preferences and certifications
RELEVANT WORK EXPERIENCE
2023 – 2024: TeamLead and Wellbeing Coach at MindNation
2022 – 2022: Instructor at University of the Cordilleras
2022 – 2022: Intern Psychologist at Mind You Mental Health Systems, Inc.
2019 – 2020: Intern Psychologist at UERM Memorial Medical Center
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.