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Serenity RCM

Abe Rosemeran

We’ve curated a selection of talented virtual assistant candidates based on your specific requirements. Take a closer look at their video profiles below:

Please select a candidate from the dropdown menu
to view their information.


Medical Virtual Assistant

Rauween Kate Perey


Bachelor of Arts in AB Communication


Communication Skills: 

  • Able to relay her experience well.

  • Can express herself confidently.


  • Worked for a behavioral and licensed ASAM providers.

  • Medical VA experience in healthcare insurance companies.

  • Experienced in claims, benefits and eligibility of Medicare members.

  • Prior authorization

  • Inbound/outbound calls

  • Eligibility verification

  • Enrolled licensed doctors to facilitate Mental health and behavioral trainings.

  • Coordinating with family members and ASAM licensed providers

  • Exposed to live reviews for IOP, PHP, and detox treatment providers.


2023 - 2024 Virtual Medical Assistant at BruntWork

2020 - 2021 HealthCare Representative at Optum Global Solutions

2018 - 2020 HealthCare Representative at Hinduja Global Solutions

2016 - 2018 Customer Service Representative at Convergys Alabang

HIPAA Trained

We take HIPAA  and privacy protection very seriously and train our agents to have the most up-to-date policies in place.

Your Software

Our agents have experience with many different EHR/EMR and phone systems and can integrate into yours very quickly.


We offer a dedicated US-based account manager to support you throughout your hiring process, ensuring your agents align with your preferences.

What clients say about us

Erin Ipock

Medical Clinic, MO

We were able to quickly hire a virtual assistant who was very knowledgeable and experienced with the operations of a medical office. With minimal training and onboarding, our virtual assistant has been a game changer for our clinic!

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