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Dr. Susan Williams
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JOB TITLE
Medical Virtual Assistant
Aella Mariz Canillo
EDUCATION
Bachelor of Science in Nursing
HIGHLIGHTS
VIRTUAL FRONT DESK
Communication Skills:
Can converse well.
Can express her thoughts clearly and confidently.
Relevant Skills:
Nursing Graduate
Medical VA - 2 years
Client: Dermatology Clinic, OBGYN
Admin tasks
Referrals
Fax Management
Scheduling Appointments
HIPAA Certified (with copy)
EMR/EHR:
EZ Derm - 8/10
ECW - 8/10
Practice Fusion - 10/10
Inbound/Outbound Calls
Data Entry
Medical Scribing - Live
Upload documents for prior authorization
Patient Intake
Email and Calendar Management
Proficient in Google Suite
RELEVANT WORK EXPERIENCE
2022 - 2023 Clinical Phone Coordinator at Dermatology Clinic
2021 - 2022 Medical Virtual Assistant at Medspecialized
2018 - 2021 Medical Representative at Bayer Consumer Care
2016 - 2018 Customer Service Associate at Firstsource Solutions
2014 - 2016 Customer Service Representative at Teleperformance
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.