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California Case Management Experts

Sergio Romero

We’ve curated a selection of talented virtual assistant candidates based on your specific requirements. Take a closer look at their video profiles below:

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JOB TITLE

Medical VA - Bilingual (Spanish)

Andrew Ruste

EDUCATION

Bachelor of Arts in Journalism

HIGHLIGHTS

Communications:

  • English: 9/10. Able to converse well with neutral accent.

  • Spanish: 9/10. 12+ years of experience as Spanish bilingual.

Experience:

  • Spanish Bilingual VA with almost a year of Medical VA experience.

  • Performed appointment scheduling for a Podiatry clinic based in New York.

  • Reviewed Insurance coverage and eligibility verification.

  • Handled an average of 50 inbound/outbound calls with 50% in Spanish.

  • Other industries worked: Transportation company based in California and worked for 9 years.

  • Publishing company reaching out to authors.

Tools/Technology:

  • Vodacall 10/10

  • Athena 10/10

RELEVANT WORK EXPERIENCE

2023 - 2024 Medical VA (Spanish Bilingual) at Starrett Podiatry

2015 - 2023 Bilingual Spanish-English Customer Service Representative at Azpired INC

2014 - 2015 Spanish Publishing Consultant at Author Solutions Inc

2013 - 2013 Collections Outbound Handling Both Spanish/English at Portfolio Recovery Associates (PRA)

2012 - 2013 Order Entry & Customer Service Representative at Cyber City An IQOR Company

Privacy  and Security Focused

We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.

Flexible and Scalable Solutions

Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.

Dedicated Account Manager

From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.

What clients say about us

Erin Ipock

Medical Clinic, MO

We were able to quickly hire a virtual assistant who was very knowledgeable and experienced with the operations of a medical office. With minimal training and onboarding, our virtual assistant has been a game changer for our clinic!

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