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California Case Management Experts

Sergio Romero

We’ve curated a selection of talented virtual assistant candidates based on your specific requirements. Take a closer look at their video profiles below:

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to view their information.


Medical VA - Bilingual (Spanish)

Andrew Ruste


Bachelor of Arts in Journalism



  • English: 9/10. Able to converse well with neutral accent.

  • Spanish: 9/10. 12+ years of experience as Spanish bilingual.


  • Spanish Bilingual VA with almost a year of Medical VA experience.

  • Performed appointment scheduling for a Podiatry clinic based in New York.

  • Reviewed Insurance coverage and eligibility verification.

  • Handled an average of 50 inbound/outbound calls with 50% in Spanish.

  • Other industries worked: Transportation company based in California and worked for 9 years.

  • Publishing company reaching out to authors.


  • Vodacall 10/10

  • Athena 10/10


2023 - 2024 Medical VA (Spanish Bilingual) at Starrett Podiatry

2015 - 2023 Bilingual Spanish-English Customer Service Representative at Azpired INC

2014 - 2015 Spanish Publishing Consultant at Author Solutions Inc

2013 - 2013 Collections Outbound Handling Both Spanish/English at Portfolio Recovery Associates (PRA)

2012 - 2013 Order Entry & Customer Service Representative at Cyber City An IQOR Company

HIPAA Trained

We take HIPAA  and privacy protection very seriously and train our agents to have the most up-to-date policies in place.

Your Software

Our agents have experience with many different EHR/EMR and phone systems and can integrate into yours very quickly.


We offer a dedicated US-based account manager to support you throughout your hiring process, ensuring your agents align with your preferences.

What clients say about us

Erin Ipock

Medical Clinic, MO

We were able to quickly hire a virtual assistant who was very knowledgeable and experienced with the operations of a medical office. With minimal training and onboarding, our virtual assistant has been a game changer for our clinic!

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