California Case Management Experts
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JOB TITLE
Medical VA - Bilingual (Spanish)
Jhon Rhovic Lontoc - SPANISH BILINGUAL
EDUCATION
Bachelor of Business Administration
HIGHLIGHTS
Speaks well in English and rates his fluency in Spanish at 8/10.
Experience:
3+ years of Spanish bilingual experience as Executive Assistant,
Documents Translator and Customer Service.
2 years of experience as Executive Assistant for Chiropractic clinics.
Handled patient coordination thru call and email in English and Spanish.
Averaging 20-30 Spanish calls/day.
Nature of the calls are mostly on appointment scheduling, email/inbox management, responding to inquiries and coordinating with healthcare providers.
Tools:
GoHighLevel - 8/10
HubSpot - 9/10
RingCentral 10/10
RELEVANT WORK EXPERIENCE
2023 Translator at Freelance 2023 Spanish Customer Service Representative at Foundever
2021 - 2023 Spanish Bilingual Executive Assistant at Chiropractic Clinics
2019 - 2021 General Admin Assistant at Delivery G
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