California Case Management Experts
Sergio Romero
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JOB TITLE
Medical VA - Bilingual (Spanish)
Andrew Ruste
EDUCATION
Bachelor of Arts in Journalism
HIGHLIGHTS
Communications:
English: 9/10. Able to converse well with neutral accent.
Spanish: 9/10. 12+ years of experience as Spanish bilingual.
Experience:
Spanish Bilingual VA with almost a year of Medical VA experience.
Performed appointment scheduling for a Podiatry clinic based in New York.
Reviewed Insurance coverage and eligibility verification.
Handled an average of 50 inbound/outbound calls with 50% in Spanish.
Other industries worked: Transportation company based in California and worked for 9 years.
Publishing company reaching out to authors.
Tools/Technology:
Vodacall 10/10
Athena 10/10
RELEVANT WORK EXPERIENCE
2023 - 2024 Medical VA (Spanish Bilingual) at Starrett Podiatry
2015 - 2023 Bilingual Spanish-English Customer Service Representative at Azpired INC
2014 - 2015 Spanish Publishing Consultant at Author Solutions Inc
2013 - 2013 Collections Outbound Handling Both Spanish/English at Portfolio Recovery Associates (PRA)
2012 - 2013 Order Entry & Customer Service Representative at Cyber City An IQOR Company
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Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.