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Klarity Health

CPO Guorui Su

We’ve curated a selection of talented virtual assistant candidates based on your specific requirements. Take a closer look at their video profiles below:

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JOB TITLE

Virtual Assistants

Marc Waltson Leandado

EDUCATION

Bachelor of Science in Environmental Science

HIGHLIGHTS

HIPAA Certified


Communications:

  • Good communicator and can carry conversation very well.

  • Neutral Accent


Experience:

  • 3 years in medical/healthcare industry.

  • Positions handled: Medical Assistant, Quality Analyst, Patient Services Representative

  • Practices: Mental health, Outpatient Hospitals

  • auditing documents and quality checking information

  • tracking training completion rate

  • prepare minutes of the meeting

  • handled 7 outpatient hospitals as patient services representative/receptionist

  • prior authorization

  • insurance and eligibility verification

  • cost estimation of services

  • inbound/outbound calls

  • Quality analyst and auditing calls.


Tools:

  • Epic 10/10

  • Practice Fusion 9/10

  • Credible 7/10

  • PAI 10/10

  • ACMS Anthem BCBS 10/10

  • SharePoint Humana 10/10

  • ACMS Medicaid 9/10

RELEVANT WORK EXPERIENCE

2023 - 2024 Medical VA/Quality Analyst at District Health Services

2022 - 2023 Patient Services Representative II at Conifer Health Solutions 

2020 - 2022 Utilization Management Representative at EXL Service

2019 - 2020 Travel Associate at IGT Solutions 

2018 - 2018 Quality Control Agent at ScopeWorks Asia 

2017 - 2017 Call Centre Agent at Iqor 

HIPAA Trained

We take HIPAA  and privacy protection very seriously and train our agents to have the most up-to-date policies in place.

Your Software

Our agents have experience with many different EHR/EMR and phone systems and can integrate into yours very quickly.

Accountability

We offer a dedicated US-based account manager to support you throughout your hiring process, ensuring your agents align with your preferences.

What clients say about us

Erin Ipock

Medical Clinic, MO

We were able to quickly hire a virtual assistant who was very knowledgeable and experienced with the operations of a medical office. With minimal training and onboarding, our virtual assistant has been a game changer for our clinic!

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