HEROH Functional Institute
Dr. Jermaine Ware
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JOB TITLE
Medical Virtual Assistant
Jenny Gan
EDUCATION
Bachelor of Science in Nursing
HIGHLIGHTS
Communications:
Good communication. Able to converse clearly
Experience:
Worked for a Chiropractor
Registerned Nurse with 10+ years in the healthcare industry, 4 years in clinical/hospital and 6 years in BPO and Medical Virtual Assistance.
Prior authorization
Transcribing notes
Eligibility/insurance verification
Inbound/Outbound calls
Reception and appointment setting
Patient intake
Practices: Pain Management, Cardiovascular, Neurology, Chiropractic, Orthopedics, Pediatrics.
EMR/EHR:
Advanced MD 10/10
Athena One 8/10
Navalink 8/10
Point Click Care 10/10
Chirosprings 10/10
Genesys 10/10
Epic 6/10
Blue EHR 9/10
RELEVANT WORK EXPERIENCE
2023 - 2024 Medical Virtual Assistant at InSpine Health, USA
2023 - 2023 Senior Medical Associate at INFINITEXCEL SOLUTIONS
2022 - 2023 Medical Virtual Assistant at Arthritis Knee Pain Clinic
2020 - 2021 Clincal Consultant at EXL Services Philippines
2018 - 2020 Clinical Consultant at Access Healthcare Services
2014 - 2018 Hospital Nurse
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.