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HEROH Functional Institute

Dr. Jermaine Ware

We’ve curated a selection of talented virtual assistant candidates based on your specific requirements. Take a closer look at their video profiles below:

Please select a candidate from the dropdown menu
to view their information.


Medical Virtual Assistant

Jenny Gan


Bachelor of Science in Nursing



  • Good communication. Able to converse clearly


  • Worked for a Chiropractor

  • Registerned Nurse with 10+ years in the healthcare industry, 4 years in clinical/hospital and 6 years in BPO and Medical Virtual Assistance.

  • Prior authorization

  • Transcribing notes

  • Eligibility/insurance verification

  • Inbound/Outbound calls

  • Reception and appointment setting

  • Patient intake

  • Practices: Pain Management, Cardiovascular, Neurology, Chiropractic, Orthopedics, Pediatrics.


  • Advanced MD 10/10

  • Athena One 8/10

  • Navalink 8/10

  • Point Click Care 10/10

  • Chirosprings 10/10

  • Genesys 10/10

  • Epic 6/10

  • Blue EHR 9/10


2023 - 2024 Medical Virtual Assistant at InSpine Health, USA

2023 - 2023 Senior Medical Associate at INFINITEXCEL SOLUTIONS

2022 - 2023 Medical Virtual Assistant at Arthritis Knee Pain Clinic

2020 - 2021 Clincal Consultant at EXL Services Philippines

2018 - 2020 Clinical Consultant at Access Healthcare Services

2014 - 2018 Hospital Nurse

HIPAA Trained

We take HIPAA  and privacy protection very seriously and train our agents to have the most up-to-date policies in place.

Your Software

Our agents have experience with many different EHR/EMR and phone systems and can integrate into yours very quickly.


We offer a dedicated US-based account manager to support you throughout your hiring process, ensuring your agents align with your preferences.

What clients say about us

Erin Ipock

Medical Clinic, MO

We were able to quickly hire a virtual assistant who was very knowledgeable and experienced with the operations of a medical office. With minimal training and onboarding, our virtual assistant has been a game changer for our clinic!

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