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New Perspectives Therapeutic Services

Nigeria McHellon MSW LCSW

We’ve curated a selection of talented virtual assistant candidates based on your specific requirements. Take a closer look at their video profiles below:

Please select a candidate from the dropdown menu
to view their information.

JOB TITLE

Medical Virtual Assistant

Pamela Joy Celestial

EDUCATION

Bachelor of Science in Medical Laboratory

HIGHLIGHTS

Communications:

  • Good communication skills.

  • She can express herself clearly and confidently.

Experience:

  • Medical Virtual Assistant

  • Customer service and Phone Support

  • New Patient Intake

  • Scheduling appointments

  • Coordinating teleconsultation between the patient and doctors.

  • Inbound/Outbound CAlls

  • Chat and email correspondence.

  • Insurance Verification

  • Admin assistant

  • Prior authorization

  • With Clinical Internship Experience


Tools:

  • AthenaHealth and Epic

RELEVANT WORK EXPERIENCE

2023 - 2024 CUSTOMER SERVICE REPRESENTATIVE at TTEC 

2023 - 2023 MEDICAL TECHNOLOGY INTERN at BATANGAS HEALTHCARE SPECIALIST MEDICAL CENTER

2022 - 2022 MEDICAL TECHNOLOGY INTERN at SHALOM DYNAMIC HEALTH CARE CO. MAPTAN 

HIPAA Trained

We take HIPAA  and privacy protection very seriously and train our agents to have the most up-to-date policies in place.

Your Software

Our agents have experience with many different EHR/EMR and phone systems and can integrate into yours very quickly.

Accountability

We offer a dedicated US-based account manager to support you throughout your hiring process, ensuring your agents align with your preferences.

What clients say about us

Erin Ipock

Medical Clinic, MO

We were able to quickly hire a virtual assistant who was very knowledgeable and experienced with the operations of a medical office. With minimal training and onboarding, our virtual assistant has been a game changer for our clinic!

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