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Community Support Advocates

Christina Smith

We’ve curated a selection of talented virtual assistant candidates based on your specific requirements. Take a closer look at their video profiles below:

Please select a candidate from the dropdown menu
to view their information.


Medical Virtual Assistant

Thiani Padama (Nurse, Phone Support)


Bachelor of Science in Nursing


Communication Skills:

  • Can converse really well.

  • Can express her thoughts clearly and confidently.

  • Very enthusiastic.

Relevant Skills:

  • Registered Nurse

  • Worked in a Pain Management Clinic

  • Prescription Refills

  • Prior Authorization

  • Scheduling Appointments

  • Patient Intake

  • Fax Management

  • Medical Records

  • Customer Service

  • Healthcare Account

  • Aetna, Anthem

  • Member and Provider Support

  • Personal Injury Clinic

  • EMR - ECW, Athena, NextGen

  • HIPAA Certified

  • Inbound/Outbound Calls

  • Claims Submission and Status

  • Claims Disputes

  • Explanation of Benefits

  • Familiar with ICD, CPT, Procedure Codes

  • Data Entry

  • Referrals

  • Proficient in Google Suite


2022 - 2023 RX PA COORDINATOR at Primmed Clinic 

2021 - 2023 PA Coordinator at Access Healthcare

2016 - 2017 Customer Service Representative at Hinduja Global solutions

2010 - 2010 Nurse 1 at ALEOSAN DISTRICT HOSPITAL 

HIPAA Trained

We take HIPAA  and privacy protection very seriously and train our agents to have the most up-to-date policies in place.

Your Software

Our agents have experience with many different EHR/EMR and phone systems and can integrate into yours very quickly.


We offer a dedicated US-based account manager to support you throughout your hiring process, ensuring your agents align with your preferences.

What clients say about us

Erin Ipock

Medical Clinic, MO

We were able to quickly hire a virtual assistant who was very knowledgeable and experienced with the operations of a medical office. With minimal training and onboarding, our virtual assistant has been a game changer for our clinic!

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