Community Support Advocates
Christina Smith
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JOB TITLE
Medical Virtual Assistant
Thiani Padama (Nurse, Phone Support)
EDUCATION
Bachelor of Science in Nursing
HIGHLIGHTS
Communication Skills:
Can converse really well.
Can express her thoughts clearly and confidently.
Very enthusiastic.
Relevant Skills:
Registered Nurse
Worked in a Pain Management Clinic
Prescription Refills
Prior Authorization
Scheduling Appointments
Patient Intake
Fax Management
Medical Records
Customer Service
Healthcare Account
Aetna, Anthem
Member and Provider Support
Personal Injury Clinic
EMR - ECW, Athena, NextGen
HIPAA Certified
Inbound/Outbound Calls
Claims Submission and Status
Claims Disputes
Explanation of Benefits
Familiar with ICD, CPT, Procedure Codes
Data Entry
Referrals
Proficient in Google Suite
RELEVANT WORK EXPERIENCE
2022 - 2023 RX PA COORDINATOR at Primmed Clinic
2021 - 2023 PA Coordinator at Access Healthcare
2016 - 2017 Customer Service Representative at Hinduja Global solutions
2010 - 2010 Nurse 1 at ALEOSAN DISTRICT HOSPITAL
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.