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Martha's Way

Tanya Bland

We’ve curated a selection of talented virtual assistant candidates based on your specific requirements. Take a closer look at their video profiles below:

Please select a candidate from the dropdown menu
to view their information.


Medical VA/Biller

Crisselle Bagamano


Bachelor of Science in Nursing


Communication Skills:

  • Can converse well.

  • Can articulate her thoughts clearly.

  • Good command of the English language.

Relevant Skills:

  • Nursing Graduate

  • Customer Service

  • US Healthcare Account

  • General VA

  • Medical Claims, Denials, Appeals

  • Inbound/Outbound Calls

  • Medical Billing

  • CPT Codes, Diagnosis, ICD Codes

  • Claims Follow Up

  • Insurance Verification

  • HIPAA Certified

  • Prior Authorization

  • Referral Management for PCP

  • Scheduling Appointments

  • EMR - Athena, Practice Fusion, ECW

  • Phone System: Grasshopper, Genesys

  • Data Entry

  • Appointment Setting

  • Patient Intake

  • Calendar Management

  • Proficient in Google Suite/Workspace


2023 - 2023 Medical Virtual Assistant at Go Health Care LLC

2021 - 2023 Customer Service Advocate at Optum Global Solutions

2020 - 2021 Coach Assistant at Financial Fortress

2018 - 2020 Customer Service Associate at North America Customer Service

2017 - 2018 Technical Support Associate at Cebu IT Park

2015 - 2017 Customer Service Associate at Wipro Philippines Inc

HIPAA Trained

We take HIPAA  and privacy protection very seriously and train our agents to have the most up-to-date policies in place.

Your Software

Our agents have experience with many different EHR/EMR and phone systems and can integrate into yours very quickly.


We offer a dedicated US-based account manager to support you throughout your hiring process, ensuring your agents align with your preferences.

What clients say about us

Erin Ipock

Medical Clinic, MO

We were able to quickly hire a virtual assistant who was very knowledgeable and experienced with the operations of a medical office. With minimal training and onboarding, our virtual assistant has been a game changer for our clinic!

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