Lakeland Family Podiatry
Dr. Alvo & Janice Albritton
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JOB TITLE
Medical Virtual Assistant
Karla Amancio
EDUCATION
Bachelor of Science in Psychology
HIGHLIGHTS
Communication Skills:
Can converse well.
Can articulate her thoughts clearly and confidently.
Relevant Skills:
Psychology Graduate
Medical Virtual Assistant
Customer Service
Healthcare Account
Telehealth
Inbound/Outbound Calls
Assess Patients
Prescription Refills
Medical Billing
EMR - Availity, Psychbooks, RXNT, Humana, Karreo
Scheduling Appointments
Patient Inquiries
HIPAA Trained
Data Entry
Appointment Setting
Cold Calling
Insurance Verification
Patient Referrals
Patient Intake
RELEVANT WORK EXPERIENCE
2022 - 2023 Medical Virtual Assistant at Synergy Health Network
2019 - 2021 Optum at Northgate Cyberzone Filinvest
2018 - 2019 Customer Service Representative at IQOR Sta
2017 - 2018 Customer Service Representative at Concentrix Cebu
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.