7th District AME Church
Bishop Samuel Green
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JOB TITLE
General VA
Melodeena Trinidad
EDUCATION
Bachelor of Science Business Administration
HIGHLIGHTS
Communication Skills:
She can express herself clearly and confidently
Grammar and Pronunciation is ok, and clear
Good grasp of the English Language
Relevant Skills, Training, and Tools Used:
She had an experience as a Cold Caller and Appointment Setter
Data Entry and Management
Calendar Management
Inbound and Outbound Calls
Knowledge of Benefits and Claims
Coordination of Benefits Information
Handles Supervisor Calls or Escalations
HIPAA Certified
RELEVANT WORK EXPERIENCE
2022 - 2023 Quality Analyst at DXC Technology
2022 - 2022 Appointment Setter Cold Caller at New Jersey Sunset Property Group
2016 - 2022 Escalations Supervisor at Hinduja Global Solutions Inc
2014 - 2016 Customer Service Associate at Hinduja Global Solutions Inc
2013 - 2014 Human Resources Staff at Gateway Business Park
2013 - 2014 Team Member at Philippine Pizza Inc
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.