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7th District AME Church

Bishop Samuel Green

We’ve curated a selection of talented virtual assistant candidates based on your specific requirements. Take a closer look at their video profiles below:

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JOB TITLE

General VA

Melodeena Trinidad

EDUCATION

Bachelor of Science Business Administration

HIGHLIGHTS

Communication Skills: 

  • She can express herself clearly and confidently 

  • Grammar and Pronunciation is ok, and clear

  • Good grasp of the English Language


Relevant Skills, Training, and Tools Used:

  • She had an experience as a Cold Caller and Appointment Setter

  • Data Entry and Management

  • Calendar Management

  • Inbound and Outbound Calls

  • Knowledge of Benefits and Claims

  • Coordination of Benefits Information

  • Handles Supervisor Calls or Escalations

  • HIPAA Certified


RELEVANT WORK EXPERIENCE

2022 - 2023 Quality Analyst at DXC Technology

2022 - 2022 Appointment Setter Cold Caller at New Jersey Sunset Property Group

2016 - 2022 Escalations Supervisor at Hinduja Global Solutions Inc

2014 - 2016 Customer Service Associate at Hinduja Global Solutions Inc

2013 - 2014 Human Resources Staff at Gateway Business Park

2013 - 2014 Team Member at Philippine Pizza Inc

HIPAA Trained

We take HIPAA  and privacy protection very seriously and train our agents to have the most up-to-date policies in place.

Your Software

Our agents have experience with many different EHR/EMR and phone systems and can integrate into yours very quickly.

Accountability

We offer a dedicated US-based account manager to support you throughout your hiring process, ensuring your agents align with your preferences.

What clients say about us

Erin Ipock

Medical Clinic, MO

We were able to quickly hire a virtual assistant who was very knowledgeable and experienced with the operations of a medical office. With minimal training and onboarding, our virtual assistant has been a game changer for our clinic!

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