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Nova Clinical Counseling

Michelle Gordon (LPC)

We’ve curated a selection of talented virtual assistant candidates based on your specific requirements. Take a closer look at their video profiles below:

Please select a candidate from the dropdown menu
to view their information.


Medical Virtual Assistant

Karla Amancio


Bachelor of Science in Psychology


Communication Skills:

  • Can converse well.

  • Can articulate her thoughts clearly and confidently.

Relevant Skills:

  • Psychology Graduate

  • Medical Virtual Assistant

  • Customer Service

  • Healthcare Account

  • Telehealth

  • Inbound/Outbound Calls

  • Assess Patients

  • Prescription Refills

  • Medical Billing

  • EMR - Availity, Psychbooks, RXNT, Humana, Karreo

  • Scheduling Appointments

  • Patient Inquiries

  • HIPAA Trained

  • Data Entry

  • Appointment Setting

  • Cold Calling

  • Insurance Verification

  • Patient Referrals

  • Patient Intake


2022 - 2023 Medical Virtual Assistant at Synergy Health Network

2019 - 2021 Optum at Northgate Cyberzone Filinvest

2018 - 2019 Customer Service Representative at IQOR Sta

2017 - 2018 Customer Service Representative at Concentrix Cebu

HIPAA Trained

We take HIPAA  and privacy protection very seriously and train our agents to have the most up-to-date policies in place.

Your Software

Our agents have experience with many different EHR/EMR and phone systems and can integrate into yours very quickly.


We offer a dedicated US-based account manager to support you throughout your hiring process, ensuring your agents align with your preferences.

What clients say about us

Erin Ipock

Medical Clinic, MO

We were able to quickly hire a virtual assistant who was very knowledgeable and experienced with the operations of a medical office. With minimal training and onboarding, our virtual assistant has been a game changer for our clinic!

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