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InSpine Health

Dr. Fizza Saeed

We’ve curated a selection of talented virtual assistant candidates based on your specific requirements. Take a closer look at their video profiles below:

Please select a candidate from the dropdown menu
to view their information.

JOB TITLE

Medical / General VA

Junajane Novie De Leon

EDUCATION

Bachelor of Science in Environmental Science

HIGHLIGHTS

Communications:
• Excellent communicator and was detailed in her response.


Experience:
• HIPAA Certified

• Almost 2 years in the medical industry supporting mental/behavioral health and a healthcare facility (Diagnostic, Pain management, OPD).
• Intake – streamlined the intake process.
• Created credible profiles
• Insurance verification through Medicaid portal
• Review documents and forms
• Prior authorization
• Provided admin and clerical support
• Training of the new Virtual Assistants and US onshore team.
• Inbound/Outbound calling
• Conduct surveys
• Patient Services
• Prepares charts
• Billing and revenue cycle management.


Tools:
• Credible BH 10/10
• iCams 10/10
• Medicaid Portal 10/10
• Epic 10/10
• PAI 10/10
• ClearIQ 10/10
• Avaya 10/10
• Availity 10/10
• OHP 10/10
• Evicore 9/10

RELEVANT WORK EXPERIENCE

2023 – 2024 Intake/Medical VA at District Health Services

2022 – 2023 Patient Services Representative Ii at Conifer Health Solutions 

2022 – 2023 Virtual Assistant Senior at Inflexion AI 

2020 – 2021 Senior Analyst at T-Mobile for Business

HIPAA Trained

We take HIPAA  and privacy protection very seriously and train our agents to have the most up-to-date policies in place.

Your Software

Our agents have experience with many different EHR/EMR and phone systems and can integrate into yours very quickly.

Accountability

We offer a dedicated US-based account manager to support you throughout your hiring process, ensuring your agents align with your preferences.

What clients say about us

Erin Ipock

Medical Clinic, MO

We were able to quickly hire a virtual assistant who was very knowledgeable and experienced with the operations of a medical office. With minimal training and onboarding, our virtual assistant has been a game changer for our clinic!

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