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Wiregrass Direct Primary Care

Erin Ipock and Dr. Michael Ipock

We’ve curated a selection of talented virtual assistant candidates based on your specific requirements. Take a closer look at their video profiles below:

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to view their information.

JOB TITLE

Medical VA / Cold Caller

Claire Antonette Carbonilla

EDUCATION

Bachelor of Science in Nursing

HIGHLIGHTS

MEDICAL VA with GENERAL ADMIN EXPERIENCE


Communication Skills:

  • Can converse well.

  • Can express her thoughts clearly.

Relevant Skills:

  • Inbound/Outbound Calls

  • Healthcare Account

  • US Healthcare Insurance

  • EMR - Practice Fusion, Athena

  • Admin Tasks

  • Data Entry

  • Fax Management

  • Email Management

  • Medical Records, Lab Reports

  • Medical VA - 2 years

  • HIPAA Certified

  • Scheduling Appointments

  • Coordinate Follow Up Care

  • Basic Medical Billing

  • Familiar with CPT Codes, ICD 10

  • Cold Calling

  • Appointment Setting

  • Medical Scribing

  • Live Transcription

  • Prior Authorization

  • Insurance Verification

  • Referrals

  • Prescription Refills

  • Patient Intake

  • Calendar Management

  • Proficient in Google Suite

RELEVANT WORK EXPERIENCE

2020 - 2022 Medical Virtual Assistant

2019 - 2020 PROCESS ASSOCIATE at VKPO

2018 - 2019 CUSTOMER SERVICE REPRESENTATIVE at PHILIPPINES INC

Privacy  and Security Focused

We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.

Flexible and Scalable Solutions

Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.

Dedicated Account Manager

From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.

What clients say about us

Erin Ipock

Medical Clinic, MO

We were able to quickly hire a virtual assistant who was very knowledgeable and experienced with the operations of a medical office. With minimal training and onboarding, our virtual assistant has been a game changer for our clinic!

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