Wiregrass Direct Primary Care
Erin Ipock and Dr. Michael Ipock
We’ve curated a selection of talented virtual assistant candidates based on your specific requirements. Take a closer look at their video profiles below:
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JOB TITLE
Medical VA / Cold Caller
Rheane Joyce Joaquin
EDUCATION
BS in Industrial Engineering
HIGHLIGHTS
Candidate Background and Experience
Virtual Assistant
Customer Service Rep, Assistant Team Lead, Live Chat/Email Support
Executive Admin, Bookkeeper, Entry-Level Legal Assistant
Web Designer, Social Media Manager, Content Writer
Medical Virtual Assistant
Insurance Verification
Phone Support
Scheduling
Medical Records
Prior Auth
Technical Skills & Experience
GoHighLevel (GHL)
Experience: Since 2020.
Context: Used at media company Limelight (2020–2022) for website creation, automations, and integrations.
Medical VA Experience:
US Client: Used TherapyNotes for reporting, Simple Practice
Australian Clients: Used Orbs, Prada, Fido, Propax, and Zed.
Other Tools: Airtable, Asana, Monday.com, Trello, Notion, Zapier, Make.com, Wix, Canva.
RELEVANT WORK EXPERIENCE
Medical Virtual Assistant
Legal Assistant
Disbursement Manager
Admin & Executive Assistant
Chat & Email Support
Assistant Team Lead
Customer Service Representative
Privacy and Security Focused
We take privacy seriously. Our services are built with strict security protocols and compliance measures, ensuring your data is always protected. Whether it's HIPAA or other industry standards, you can trust us to prioritize confidentiality.
Flexible and Scalable Solutions
Whether you need a single assistant or an entire team, we offer scalable solutions tailored to your business growth. Our flexible staffing options allow you to quickly adapt to changing demands without sacrificing quality or efficiency.
Dedicated Account Manager
From the moment you partner with us, you’ll have a dedicated account manager who ensures your needs are met at every stage. We provide personalized support and fast response times to keep your projects on track and your business thriving.