Nanette Velasco

Communications:

· Good communication

Experience:

· 2 years in the medical field as Medical Virtual Assistant.

· Appointment booking

· Patient intake

· Inbound/Outbound - averaging 15-20 calls.

· Coordinate with affiliated pharmacies.

· Fill out prescriptions

· Patient follow ups on medication

· Performed initial assessments for illnesses like Covid, Bronchitis.

· Coordinate with physician and nurse practicioners.

· Ensured accuracy in medicines and diagnosis.

· Worked with billing and familiar with medical coding ICD codes.

· Knowledgeable in EHR.

· Other experiences: Business Development, Marketing, Banking & Finance (Back office/Customer service).

Tools/Technologies:

· MS Office Suite 9/10

· MS Powerpoint 7/10

· MS Excel 10/10

· Adobe Acrobat 8/10

· Hubstaff 10/10